Comprehensive Support

DataAU support is like no other – we are with you every step of the way, assigning a dedicated support team member to you from day one to help you learn and get the most out of DataAU.

Updates from the National Visitor Survey are now available!

Wednesday, 8 June 2022

Your region’s Tourism Activity has been updated across key metrics, tracking important information such as the length of visitor days, origin of visitors and activities by area of interest.

Small Area Labour Market Employment updates

Thursday, 26 May 2022

The new Small Area Labour Market Employment update provides guidance on the degree of unemployment within your resident population. This data provides guidance on the level of resident employment, the level of resident unemployment and the size of the local labour force (i.e., the number of persons either working or looking for work in the period).

New Data: Building Approvals

Thursday, 2 December 2021

Monthly update of building approvals for residential volumes and values, non-residential values for houses, units, semi-detached dwellings, conversions, alterations and alterations, new, private and public building approvals. The latest data is reported for September 2021.

New Data: Megatrends Indicators

Tuesday, 9 November 2021

Addition of megatrends, which provide long-term trends and identify the potential for change across regions, in terms of economy, environment, technology and people.

New Data: Other Building Approvals

Tuesday, 2 November 2021

Addition of building approvals for values and volumes of houses, units, semi-detached dwellings, conversions, alterations and alterations, new, private and public building approvals. The latest data is reported for August 2021.

New Data: Property Prices and Transfers

Thursday, 28 October 2021

Addition of property data for the median sales price and number of transfers for houses and attached dwellings. The latest data is reported for 2019.

How our support team works

Dedicated DataAU support team member

Your personal on-boarding manager will assist you through every step of the process and any training needs to make sure you are setup to get the most out of DataAU from day one.

Register for webinars

Our support team host regular webinars to give practical examples and use cases to get the most out of DataAU. Register and attend, or watch the webinars at your leisure.

Online training and support tools

If ever in doubt, refer to our comprehensive database of training tools, videos and FAQs, 24 hours a day seven days a week.

Feedback

Tell us what you’d like to see in future versions of the product so we can build the best product for you.