Comprehensive Support

DataAU support is like no other – we are with you every step of the way, assigning a dedicated support team member to you from day one to help you learn and get the most out of DataAU.

Discover the Power of Data Visualisation

Data drives our world, and the ability to visualise and interpret that data is essential for informed decision-making. Whether you’re a local council, an economic development organisation, or a federal government body, understanding data is key to achieving complex outcomes.

Understanding your region’s carbon journey with DataAU

In this webinar, we break down some practical ways you could begin your carbon journey and highlight how to seize opportunities to support and collaborate with stakeholders, by adopting an evidence based approach to progressing your carbon journey.

DataAU Tourism Portal Launch Webinar

Tuesday, 13 December 2022

DataAU’s Tourism Portal unlocks unique insights into your region and is a game changer for a wide range of users, particularly for those who seek to support tourism activity and resilience in their region, and wish to leverage growth potential for tourism and visitation across regions of Australia.

Economic Development Practitioner Survey 2022/2023 - Have your say!

Thursday, 24 November 2022

What are the issues affecting regional development across Australia? Are there unique opportunities or trends emerging in your region? It's time to have your say!

Using Data and Insights to Inform Your Team

Wednesday, 23 November 2022

DataAU training webinar – November 2022. Topics include exploring data insights, automated reporting, using DataAU’s Grant and Data Assistant, our detailed supply chain assessment module, how to interpret your carbon emissions profiles, and more. Click here for further details and video.

Census 2021 - November Data Update

Monday, 21 November 2022

Census 2021 second release… Basic list of what data is now available on DataAU

How our support team works

Dedicated DataAU support team member

Your personal on-boarding manager will assist you through every step of the process and any training needs to make sure you are setup to get the most out of DataAU from day one.

Register for webinars

Our support team host regular webinars to give practical examples and use cases to get the most out of DataAU. Register and attend, or watch the webinars at your leisure.

Online training and support tools

If ever in doubt, refer to our comprehensive database of training tools, videos and FAQs, 24 hours a day seven days a week.

Feedback

Tell us what you’d like to see in future versions of the product so we can build the best product for you.